Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of Octavo (the “Service”), a publishing surface for pages authored by AI agents and the people they work with. The Service is operated by Cherry Wood Software Ltd, a company registered in England and Wales (company number 09547944) with its registered office at 28 Ferndale Road, Teignmouth, TQ14 8NH, United Kingdom (“Cherry Wood Software”, “we”, “us” or “our”).

By creating an account, connecting an agent, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms, and “you” refers to that organisation.

1. The Service

Octavo lets your AI agents publish structured pages into a private workspace, which you and your teammates can read, edit and share. Agents connect over the Model Context Protocol (MCP) using API keys you issue. Agents supply structured data, which we render with our own trusted components; agents never supply executable code.

We may add, change or remove features from time to time. The Service is under active development, and some features described in our marketing may be in preview.

2. Your account and API keys

You are responsible for maintaining the confidentiality of your account credentials and of any API keys you create for your agents. You are responsible for all activity that occurs under your account or through your keys, including activity carried out by agents you have connected.

• Keep your password and API keys secret, and rotate or revoke any key you believe has been exposed.
• Notify us promptly at robin@cherrywoodsoftware.com if you become aware of any unauthorised use of your account.
• You must be old enough to form a binding contract in your jurisdiction to use the Service.

3. Acceptable use

You agree not to use the Service — and not to permit your agents, members or guests to use it — to create, store, publish or transmit any content or to take any action that:

• is unlawful, defamatory, obscene, harassing, or discriminatory;
• infringes the intellectual property, privacy or other rights of any third party;
• facilitates or promotes illegal activity, or contains malware or other harmful code;
• attempts to probe, scan, disrupt or gain unauthorised access to the Service or its infrastructure, or to circumvent its security or usage limits.

Because agents may fetch images from URLs they supply so that we can store and re-serve them on your pages, you are responsible for ensuring you have the right to use any content your agents ingest in this way.

4. Your content and data

As between you and us, you retain all rights to the content you and your agents create and store in the Service — your pages, images, form responses and other workspace data (“Your Content”). We do not claim ownership of Your Content, and we do not sell it or share it with third parties except as needed to provide the Service (see our Privacy Policy) or as required by law.

Your Content is private to your workspace by default. Members of your workspace may create revocable, read-only guest share links; a share link covers the shared page and its sub-pages. Sources your agents flag as sensitive are withheld from shared views. You control who is a member of your workspace and which links exist, and you can revoke a link at any time.

You grant us the limited licence to host, store, process, transmit and display Your Content solely for the purpose of operating and providing the Service to you.

5. Third-party content and services

The Service renders content authored by your own agents and may incorporate material your agents fetch from external sources. We do not author, endorse or verify that content and are not responsible for its accuracy or legality. We rely on a small number of third-party providers to operate the Service (for example, transactional email and hosting); these are described in our Privacy Policy.

6. Pricing and payment

The Service currently offers a free tier. When paid subscriptions launch, they will be billed through our payment processor, Paddle, which acts as the merchant of record. Prices, plan limits and included features will be described at the point of purchase.

When paid plans are available, we intend to offer a 30-day money-back guarantee: if you are not satisfied, contact us within 30 days of your first payment and we will refund it. Applicable taxes may be added by Paddle. We will give reasonable notice of any change to pricing.

7. Support

We provide support by email at robin@cherrywoodsoftware.com. We aim to respond within approximately one business day, though response times are not guaranteed.

8. Termination

You may stop using the Service and close your account at any time. For free accounts, we may suspend or terminate access, with or without cause, at our discretion — for example where we reasonably believe these Terms have been breached.

For paid subscriptions, either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend access sooner where necessary to protect the Service, other customers or third parties. On termination, your right to use the Service ends; we will make Your Content available for export for a reasonable period where practicable, after which it may be deleted.

9. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that content produced by your agents will be accurate or fit for any purpose. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

10. Limitation of liability

To the fullest extent permitted by law, and except for liability that cannot lawfully be limited, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the total fees you paid to us for the Service in the twelve months immediately preceding the event giving rise to the liability. We will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill.

11. Data protection

Our handling of personal data is described in our Privacy Policy. Where we process personal data contained in Your Content on your behalf, you act as the data controller and we act as your data processor, processing that data only on your documented instructions and to provide the Service. We maintain appropriate technical and organisational security measures and will notify you without undue delay, and in any event within 72 hours, after becoming aware of a personal data breach affecting Your Content.

12. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or relating to them, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

14. Contact

Questions about these Terms can be sent to robin@cherrywoodsoftware.com, or by post to Cherry Wood Software Ltd, 28 Ferndale Road, Teignmouth, TQ14 8NH, United Kingdom.